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The Sheraton Grand Macao, Cotai Strip, proudly launches the Little Hoteliers program.

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Learn up close about the operations of a five-star hotel.

Starwood Hotels & Resorts’ largest global flagship collaborates with children on a Little Hoteliers experience journey.

MACAO, March 9, 2015 /PRNewswire/ -- To help the future leaders of society gain an in-depth understanding of how large hotels operate, The Sheraton Grand Macao, Cotai Strip is pleased to announce the launch of the engaging and educational“Little Hoteliers”family activity. Guided by the hotel’s experienced chefs, front office, and housekeeping team members, the program offers children aged 4 to 12 a unique opportunity to learn about hotel operations up close. The activities will officially commence during the Easter holiday, bringing unforgettable surprises to children from April 4 to June 28, 2015.


Children participating in the “Little Hoteliers” activity get hands-on experience making cookies.

Joseph Tsang, General Manager of The Sheraton Grand Macao, Cotai Strip-said:“The Sheraton Grand Macao is proud to introduce the‘Little Hoteliers’program, taking the concept of learning through fun to new heights. The program provides children with a rare opportunity to understand how hotels create high-quality accommodation and dining experiences for guests, while deepening their knowledge of the inner workings of a hotel.”.

“By integrating parent-child interaction into the travel experience, we further fulfill our commitment to creating unforgettable memories for our guests. We also hope that through these fun and educational activities, children can experience the joy of taking on different roles in a hotel and be inspired, laying the foundation for future careers in the hospitality industry.”              

With the growing number of family travelers visiting Macao, The Sheraton Grand Macao has launched the Little Hoteliers program alongside a full range of family-friendly facilities. This not only offers more diverse parent-child travel experiences for guests but also opens up greater family tourism business opportunities for Macao.

The Sheraton Grand Macao’s“Little Hoteliers”program offers children a wide range of hands-on opportunities, such as taking on the roles of junior bartenders or junior chefs in the Food & Beverage department, or junior receptionists or junior room attendants in the Housekeeping department, allowing them to learn about various aspects of hotel operations. Participants will also wear exclusive Little Hoteliers uniforms, including chef aprons, chef hats, and housekeeping aprons for different roles.Learn about the different aspects of hotel operations. Children participating in the activities will also get to wear exclusive uniforms for little hotel experts, such as chef aprons, chef hats, and housekeeping aprons representing various roles.

Activities are held every Saturday and Sunday from 2:45 p.m. to 4:30 p.m. Under the guidance of The Sheraton Grand Macao’s professional teams, participants will complete a series of simple tasks. For example, Assistant Executive Pastry Chef Liu Yaoyang will guide the young chefs in kneading dough, making icing, and decorating cookies; professional bartenders will teach the young participants how to mix layered non-alcoholic cocktails while letting them taste various ingredients, sharing exclusive recipes along the way; junior receptionists will learn how to check guests in, handle luggage, and understand the importance of customer relations by decorating rooms for celebrations; and skilled housekeeping staff will teach how to fold towels into various animal shapes or other creative forms, as well as demonstrate the techniques for making the “Sweet Dreams Bed.”®.

After completing their chosen activities, each Little Hotelier will receive a certificate and a stamp in their Little Hoteliers passport. Participants who complete four activities and collect four stamps will receive a T-shirt with the words“I Am a Little Hotelier at The Sheraton Grand Macao”, a Sheraton teddy bear, a DreamWorks drawstring bag, and an animal photo frame. Participants can also purchase commemorative uniforms from various activities.

Overview of The Sheraton Grand Macao Little Hoteliers Program

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