In an era where mobile devices dominate fragmented time, offering free wireless WIFI has become a hallmark of a smart shopping mall and a benchmark for service upgrades. Recently, reporters learned from staff at Shilla Duty Free in Seoul, South Korea, that the duty-free mall has officially achieved full coverage of free WIFI throughout the premises. As long as you are within the mall area, you can use the provided WIFI for free, with no time restrictions.
The strategy of reimbursing taxi fares is seen by Shilla Duty Free as a change and attempt under the new market environment. It helps save travel time for overseas customers and also attracts a large number of domestic shoppers to visit and spend. This not only boosts tourists’ shopping enthusiasm but is also a key factor in continuously enhancing the customer service experience at Shilla Duty Free.