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FUN way to explore Kyoto, Osaka, and Kobe—take the Hankyu Railway!

Published: 2026-09-25 👁 100 views
Last updated 2026-09-25 — When traveling independently in Japan’s Kansai region, many people combine trips to Kyoto, Osaka, and Kobe. At this point, how to use the best connecting transportation, the most economical travel PASS, and access the most local travel information is key...

When traveling independently in Japan’s Kansai region, many people combine trips to Kyoto, Osaka, and Kobe. At this point, how to use the best connecting transportation, the most economical travel PASS, and access the most local travel information—just lock onto the “Hankyu Railway”!

FUN way to explore Kyoto, Osaka, and Kobe—take the Hankyu Railway! (Picture provided by Hankyu Railway)

Hankyu Passenger Service Center—Chinese speakers are available


When you arrive at Kansai International Airport and have Osaka as your first travel destination, it’s highly recommended to stop by the “Hankyu Passenger Service Center—Osaka. Umeda.” Unlike general tourist information centers, this one is operated by Hankyu Railway and is tailored for tourists. Whether you need any type of travel, shopping, or food brochures, they’ve got it all. In addition to purchasing various one-day and two-day discount passes offered by Hankyu Railway, you can also buy special tickets such as the “Arima Onsen Taiko no Yu Ticket,” “ROKKOSAN TOURIST PASS,” and “Kansai Airport Transfer Ticket.”

Service staff at the Hankyu Passenger Service Center who speak Chinese. (Picture provided by Hankyu Railway)

To better serve Taiwanese travelers, they even have staff who speak traditional Chinese fluently. Of course, there are also personnel available in Japanese, English, Korean, and other languages, ensuring you won’t be left in the dark when communicating. Even better, this service center offers many thoughtful facilities, such as free Wi-Fi, ATMs that allow direct withdrawal of Japanese yen using certain Taiwanese bank cards, Chinese-interface computers, printers, photocopiers, and even a booth where you can try on a Japanese kimono for free. With its spacious and comfortable space, it’s practically a hidden gem of your Kyoto-Osaka-Kobe journey.

(Picture provided by Hankyu Railway)

“Hankyu Passenger Service Center—Osaka. Umeda”

Address: 1-1-3 Shibata, Kita-ku, Osaka City, Osaka Prefecture (Inside Hankyu Railway Umeda Station 1F, under the JR elevated tracks)
Hours: 8:00–17:00
Closed: December 30 – January 3
Transportation: Located in Osaka’s bustling and conveniently connected Umeda area.
1—About 1 hour from Kansai International Airport by train or direct Limousine Bus.
2—About 10 minutes from Namba via Osaka Municipal Subway Midosuji Line.
Address:
https://www.google.com/maps/d/viewer?mid=1MW6uTmt9NusH0mtFUKhmuiOd4fc&usp=sharing


■Advantages of using the “Hankyu Passenger Service Center”
Welcome to consult on sightseeing matters for Osaka, Kyoto, Arashiyama, Kobe, Takarazuka, and Arima.
Sells discounted transportation tickets
Hankyu Railway All-Lines Pass—1-day and 2-day tickets
● Discounted free-ride tickets
● Free movement between Kyoto, Umeda, and other areas
● Hankyu Passenger Service Center—now on hot sale in Osaka

Sells discounted transportation tickets. (Picture provided by Hankyu Railway)

Floor plan of the “Hankyu Passenger Service Center” store interior. (Picture provided by Hankyu Railway)

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