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Can't buy an airline ticket? Denied exit? Blocked from boarding? A large number of Chinese tourists have mysteriously become "discredited individuals"

Published: 2026-11-08 Author: cy 👁 12 views
Last updated 2026-11-08 — Recently, news that "Chinese tourists with passport numbers starting with EL were mysteriously listed as discredited individuals" has caused an uproar among those planning to go abroad. According to a previous report by News Fang, a Ms. Chen shared her recent personal experience: she applied for and received a new passport on September 5, which starts with EL. Subsequently, she booked a flight for September 24

,“EL”.

,:95,EL.Subsequently, an outbound travel product to the UAE departing on September 24 was ordered.Round-trip airfare, hotel, and local guide services totaled 32,868 yuan.But unexpectedly, she was soon informed by the platform that, according to feedback from "China Eastern Airlines," she had been added to the list of untrustworthy individuals and restricted from high consumption, thus unable to book a ticket.

,,,,,“”.

,,,.No information regarding her being "dishonest" was found on the China Enforcement Information Disclosure website.At the same time, she also went to the People's Bank of China to pull her credit report, which showed no issues.

,,“”.The woman filed a complaint with the airline, but no detailed explanation was provided.

,915,,,“”,,.Later, she contacted the local police station and checked online, which showed she was not listed as a defaulter.The airport staff responded: “There’s nothing we can do, the system is just terrible.””

,“”:8,EL,.“”,.

,,,,.Later, when the netizen realized their travel plans were canceled, they tried to request a refund, but the airline refused a full refund, claiming the user was a "defaulter" and stating it wasn’t their issue.

,“”,EL.As a result, the rumor that “passport numbers starting with EL belong to untrustworthy individuals” has been spreading more wildly online.

,:“EL”!

,EL“”.

,EL,?

,,,”“”“.It is understood that Travelsky's full name is "TravelSky Technology Limited," a company that provides passenger personal credit information systems for most domestic airlines.

,,."It's like we've created a blacklist system for the Civil Aviation Administration to restrict the high consumption of these untrustworthy individuals."We will not investigate the reasons for being listed as dishonest, so ultimately, you may need to contact the Beijing High People's Court regarding this matter.”

,“”,.The head of the after-sales department of China Eastern Airlines stated that the situation had been reported to TravelSky, and Ms. Chen's passport number no longer had a defaulter mark, allowing her to book tickets normally.However, when asked why the marking occurred, the response was, "Air China Information has not provided an explanation."Ms. Chen also tried to contact “China Aviation Communication” via the 12345 citizen hotline, but received no response.



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