
▲ The Japanese government expanded tax-free items starting in 2014, including cosmetics and health products. (Photo / Cai Wenjun, reporter)
Reporter Cai Wenjun / Comprehensive report
Since 2014, when tax exemption criteria were relaxed, and from 2015 onward, with the Japanese yen continuing to weaken, the number of travelers visiting Japan has doubled. In response to the increasing number of foreign visitors, the Japan Tourism Agency is now considering digitizing the tax exemption process to save time for both travelers and retailers.
According to the current tax exemption system stipulated by the Japanese government, travelers shopping at eligible tax refund stores who meet the minimum purchase requirement can apply for tax exemption. The store will assist in filling out the “Purchaser’s Pledge Form” and the “Purchase Record,” then staple the receipt and purchase record inside the traveler’s passport. When departing the country, the traveler must detach these documents and submit them at the customs counter at the airport.
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However, as travel to Japan becomes more convenient, instances of so-called “explosive buying” — where tourists make bulk purchases — have become increasingly common. As a result, processing tax exemptions has become more time-consuming for retailers, and some travelers have complained that tearing off receipts and records damages their passports or makes them look unsightly. To save time for both retailers and travelers, the Japan Tourism Agency is considering moving toward electronic processing of tax exemption procedures in the future.

▲ With travel to Japan becoming easier, many tourists are flocking there to shop. (Photo / Chen Ruizhong, reporter)
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