Flight attendants are good-looking and you get a meal box — Here’s a full review of Jeju Air’s 8 services

Reported and photographed by Reporter Chen Ruizhong / Korea

The South Korean low-cost carrier Jeju Air officially launched its Taipei–Seoul route on March 24, becoming a new option for travelers visiting Korea.

In the past, Jeju Air had operated the Taipei–Jeju route. This time, after many years, it has returned to Taiwan with the Taipei–Seoul route, aiming to meet the demand of Korean travelers visiting Taiwan as well as tap into Taiwan’s low-cost airline market. Following Jeju Air’s launch, other low-cost carriers such as Eastar Jet and Jin Air will also gradually start flying the Seoul–Taipei route.

ETtoday Travel Cloud has also listed Jeju Air’s main features and real passenger experiences to help travelers better understand the airline when planning a trip to Korea.

▲ The seat backrests on Jeju Air are adjustable, offering decent comfort. (The passenger in the photo is 164 cm tall)

1. Space and Seats
Jeju Air’s 737-800 aircraft can carry up to 183 passengers in a 3-3 seating layout. The seats are fabric-covered, with a certain level of comfort, and allow for backrest angle adjustment and armrest lifting. However, the seat pitch may feel a bit cramped for passengers over 175 cm tall or with a larger build.

▲ The ticket price includes 15 kg of free checked baggage and 12 kg of carry-on allowance.

2. Baggage
Compared to typical low-cost carriers, Jeju Air includes 15 kg of free checked baggage and 12 kg of carry-on allowance in the ticket price. If you exceed these free limits, an additional fee of NT$250 per kilogram applies. For shopaholics who often exceed 25 kg in checked luggage, careful planning is recommended.

▲ Jeju Air flight attendants wear different colored tops based on gender.

3. Flight Attendants
Jeju Air’s female flight attendants wear bright green shirts paired with jeans, while male attendants wear black shirts with jeans. Small accessories also feature the Jeju Air corporate logo. “High attractiveness” is one common trait shared between Jeju Air and other Korean low-cost carriers, and the in-flight service is also friendly and polite.

▲ Light meal boxes and water provided on board.

4. Meals
Jeju Air proactively provides passengers with light meal boxes and water. On the inaugural flight from Taipei to Seoul, yogurt, sponge cake, bananas, and water were offered. Passengers can also purchase additional in-flight meals: Shin Ramyun for KRW 4,000, and 250 ml Coca-Cola for KRW 2,000. (1,000 KRW ≈ NT$30)

▲ The à la carte menu also includes Chinese descriptions.

5. Chinese Language Support
The in-flight menu and duty-free catalog include simplified Chinese, but flight attendants primarily communicate in Korean and English, and announcements are made in Korean and English.

6. In-flight Entertainment
Like most low-cost carriers, Jeju Air does not offer any audiovisual entertainment systems on board. During the 2.5-hour flight, flight attendants do not engage passengers in any interactive games. Therefore, passengers who fear boredom are advised to download movies or games in advance or bring books onboard.

▲ The seat comfort is decent, but the air conditioning tends to be stuffy.

7. Comfort
Some low-cost carriers have very cold cabin temperatures, but Jeju Air’s cabin is noticeably warmer. When the plane is full, the air can feel stuffy and uncomfortable. Passengers wearing layered clothing may prefer to stow their outerwear in the overhead bin after boarding, depending on the temperature.

▲ Despite being a low-cost carrier, Jeju Air has jet bridges at Incheon Airport.

8. Jet Bridges
Although it is a low-cost carrier, Jeju Air has jet bridges at both Taoyuan and Incheon airports, allowing passengers to board directly from the gate lounge without needing to take a shuttle bus, which is more convenient during rainy weather.