High-value mountain bike damaged during transport, major dispute over compensation

Last updated 2026-11-08 — Xiao Xi (a pseudonym) spent 12,999 yuan on a mountain bike, which was damaged during logistics transportation. Xiao Xi paid 130 yuan for shipping and 40 yuan for insurance, entrusting the courier company to transport the mountain bike worth over 10,000 yuan. Upon unpacking, the bike was found to be damaged and unusable. According to a professional assessment, repairs would cost 8,607 yuan, but the courier company insists...