Achieved multiple industry accolades under the leadership of "Hotel Opening Master" Chris Robert
Guangzhou, China, December 30, 2014 /PRNewswire/ -- It has been one year since the opening of DoubleTree by Hilton Guangzhou. In this year, the hotel has stood out among numerous competitors in the city, established its own market share, and is recognized as one of the best hotels in China.
Mr. Chris Robert, General Manager of DoubleTree by Hilton Guangzhou
Exterior view of DoubleTree by Hilton Guangzhou
Starting in November 2012 and spanning 14 months, under the coordinated leadership of General Manager Mr. Chris Robert, all pre-opening tasks—including the construction, decoration, furnishing of 301 new guest rooms, as well as recruitment and training of staff—were completed in an orderly manner.
Mr. Robert said, "Meeting the consistently high standards of Hilton Worldwide is no easy task.".As a seasoned hospitality professional who has been involved in the opening preparations of six Hilton hotels, his wealth of experience was undoubtedly crucial, and some even refer to him as the "Hotel Opening Master."Mr. Robert added:"In fact, we postponed the opening several times in order to identify and resolve potential issues, ensuring that all facilities and equipment would operate smoothly from day one of opening, and more importantly, that every team member could deliver their best performance.".Overthe past two decades, China has seen the launch of a large number of newly opened hotels, but I firmlybelieve thatadequate preparation and attention to every detail can elevate a regular hotel opening to a truly successful and memorable one."
These meticulous preparations yielded significant results—within two months of opening, the hotel reached the average market occupancy rate and steadily increased throughout the year, achieving 100% occupancy during both the April and October Canton Fair periods.
This iconic hotel is located on Dongfeng Road in the core area of Yuexiu District’s Central Business District, just a 45-minute drive from Baiyun International Airport. Thanks to its outstanding service and convenient location, it quickly gained recognition among both business and leisure travelers.
The hotel alsoreceivednumerous honors and titles, including “Asia’s Top 10 Newly Opened Hotels” at the 14th China Hotel Golden Horse Awards, “Best New City Hotel” at the Urban Travel “Premium Weekend” Best Travel Awards, “2014 Best Hotel of the Year” at the Tasting Life China Hotel Awards, the 2014 China New Hotel Award from Travel + Leisure China, and “2014 Best MICE Hotel in Southern China” at the Urban magazine’s 11th China Hotel Golden Pillow Awards.
The hotel’s all-day dining restaurant, OPEN, also won the “Best Bakery” award from That’s PRD magazine in 2014, as well as the “Most Popular Restaurant” title for two consecutive Dining City Restaurant Weeks.
Over the past year, the hotel’s exceptional service has also been recognized by Hilton Worldwide—the caring spirit of DoubleTree by Hilton Guangzhou ranked among the top 10 among more than 340 DoubleTree by Hilton hotels globally.
Mr. Robert quickly noted that DoubleTree by Hilton Guangzhou has not rested on its laurels. "We are continuously striving to further enhance the hotel’s facilities and services. Fortunately, I have an outstanding team working together toward new goals for integrated service and market penetration in 2015."
DoubleTree by Hilton Guangzhou is located at No. 391 Dongfeng Road, Yuexiu District, Guangzhou, Guangdong Province. For room reservations and meeting inquiries, please visit http://www.doubletree.com or call +86-20-2833-2888.
Media can visit http://www.doubletree.com.cn/guangzhou for more information about DoubleTree by Hilton Guangzhou. For more details on new DoubleTree by Hilton hotels, please visit http://news.doubletree.com.