Shenzhen, May 20, 2015 /PRNewswire/ -- Recently, listed company Tempus Global crossed the RMB20 billion market cap mark, having risen from RMB10 billion to RMB20 billion in just three short months, reflecting strong recognition from the capital market for its business model. According to the first-quarter 2015 report, the financial services segment of Tempus Global grew rapidly. In the business travel sector, it successively acquired leading local companies specializing in travel management or tourism such as Hangzhou Panmei, Qingdao Zhongxiang, and Tianjin Dazhe. The transaction volume and client base of TMC (corporate travel management) both increased significantly. Currently, Tempus Global serves over 3,000 domestic and international corporate clients.
Traditionally, whether foreign or domestic, travel management companies have focused on reducing corporate travel costs as their core service goal. However, Tempus Global adopts a unique business philosophy. The reasonableness of travel costs should be evaluated from multiple dimensions, including resource utilization, employee travel satisfaction, and travel efficiency. It’s not simply about subtracting expenses to calculate a cost-saving ratio and then judge the quality of a travel management company’s services. Over the years, Tempus Global has provided travel management services to thousands of companies nationwide. With a focus on offering one-stop, integrated service products, it meets the diverse travel needs of enterprises at different stages of development. Rather than starting solely from a cost-reduction perspective, Tempus Global’s travel management philosophy is "adding value for clients," delivering more benefits beyond basic travel services through system management, travel assurance, on-site services, and cost-effectiveness.
I. System Optimization to Improve Efficiency
Tempus Global has recently launched a new travel management system that will offer greater convenience to clients. The system provides extended features such as travel cost management, travel policy monitoring, online approval, and online business reporting, meeting the professional travel management needs of medium and large enterprises. Equipped with an intelligent and user-friendly operating platform and a robust technical backend, the system can integrate with enterprise OA systems, enabling seamless online booking, confirmation, modification, approval, ticket issuance, payment, and refund application for travel products and product bundles. Administrative staff and managers can easily plan and review employees’ travel itineraries through a trip calendar. Additionally, practical functions such as real-time lowest fare alerts, system fare tracking, automatic itinerary notifications (SMS/email), destination weather alerts, and unused ticket reminders effectively enhance travel management efficiency, reduce error rates, and free up personnel from tedious booking and administrative tasks. The Tempus Global travel management system automatically generates monthly travel analysis reports, serving as a basis for optimizing corporate travel policies and also as an indicator reflecting the company’s financial management and operational development.
Client feedback indicates that the new travel management system is intuitive and convenient, directly improving monthly reconciliation efficiency and making travel policies more enforceable.
II. Nationwide On-site Services to Ensure Safe Travel
While emphasizing innovation in travel management, Tempus Global is also committed to integrating care into tangible services. One of the key roles of travel management is to ensure the safe travel of employees. Tempus Global has extensive experience in managing emergencies. Whether facing major earthquakes, flight cancellations due to heavy rain, or serious safety incidents, Tempus Global promptly activates emergency protocols, quickly identifying affected clients and providing responsive services to ensure their safety and minimize losses. Meanwhile, via the “Tempus Travel” WeChat public account, it also issues timely travel alerts and friendly reminders for clients planning to visit affected destinations. Over the past two years, Tempus Global has largely completed its nationwide service network through a combination of organic growth and acquisitions, including 16 national branches primarily dedicated to travel management services. Clients may choose a branch based on their company’s location, and Tempus Global will provide comprehensive on-site support. At major national airports, it offers VIP clients services such as airport transfers, lounge access, check-in assistance, and expedited screening, while also handling urgent situations like forgotten documents or incorrect ID numbers to ensure smooth travel.
In addition to offering added value in travel management services, Tempus Global has created an exclusive high-end exchange platform for its core clients — Tempus Think Tank — aimed at "cross-industry communication, sharing insights, and pursuing mutual development." Through various formats including interviews, salons, and training sessions, it has organized a series of online and offline events. By fostering greater cross-sector collaboration, it works hand-in-hand with client partners to explore new market opportunities and achieve win-win outcomes.
China’s travel management market has begun to take shape. Corporate demands for travel management service providers have evolved from simply booking flights and hotels to optimizing travel policies and cutting costs. Leveraging its strengths in IT capabilities, internet thinking, financial services experience, and a nationwide service network, Tempus Global delivers comprehensive value-added services to corporate clients, maximizing the benefits of travel management.