By MOOK Scenic Spots Family, compiled and reported
Following the tour bus incident involving the Butterfly Love Flower Travel Agency, public concern has grown over travel quality, tour bus safety, and driver fatigue. With the peak 228 consecutive holiday period approaching, the Ministry of Transportation stated that the Tourism Bureau and the Directorate General of Highways have taken the following measures to ensure travel and tour bus safety, asking the public to travel with peace of mind, including:
1. Strict scrutiny of travel products
The Tourism Bureau will work with the Ministry of Labor, the Travel Quality Assurance Association of the Republic of China, and the Consumers' Foundation to jointly review the appropriateness of one- and two-day tour products on the market. Tours with longer itineraries must rotate drivers, and this information must be disclosed in the itinerary. Other products deemed unreasonable in price or itinerary will be directly requested to be taken off the shelves.
2. Recommending high-quality services
The Directorate General of Highways has published a list of 41 tour bus operators that received excellent evaluations in two consecutive assessment periods for consumer reference and selection.
The tour bus rollover incident involving the Butterfly Love Flower Travel Agency has drawn increased attention from relevant authorities and the public regarding domestic travel quality and traffic safety. (Photo by MOOK Scenic Spots Family / Chang Ying-ying)
3. Eliminating poor services
A total of 27 tour bus operators that received C or D grades in two consecutive evaluations by the Directorate General of Highways will have their itineraries and drivers during future holidays strictly reviewed by the Tourism Bureau together with the Directorate General of Highways, to prevent substandard services from affecting public confidence.
4. Regulating old vehicle journeys:
For tour buses over 10 years old, coordination with the industry and associations will use GPS to prevent aged buses from traveling on mountain roads at altitudes above 500 meters.
5. Recalling old vehicles for strict inspections
The Directorate General of Highways under the Ministry of Transportation has begun recalling 166 buses of the same model involved in the February 13 Guo 5 highway accident for immediate inspections. Additionally, within one month, it will complete checks on 5,157 older tour buses that have been in service since before 1995. Special targeted inspections will also be increased for vehicles with body corrosion, poor seating, a high number of violations, or those operated by companies rated C or D in transport assessments.
6. Screening high-risk drivers
The Directorate General of Highways will notify the respective tour bus companies or travel agencies about drivers with major or frequent violations, behavioral issues, or other factors that endanger consumer rights or safety, to reconsider whether to continue employing or cooperating with them.
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