Written/Compiled and Reported by Wei Ruyu
Taipei City – The Tourism and Travel Department today (14th) announced the results of the “Outstanding Tour Service Staff” voting, with Lü Guanrong, a third-year student in the Department of Hospitality Management at Fu Jen Catholic University, taking first place. To thank travelers who participated in the “Outstanding Tour Service Staff” campaign, the Tourism and Travel Department also drew 10 lucky winners today, who will receive a Taipei Pass card that allows unlimited rides on the metro and buses operated by Taipei City and New Taipei City for the validity period, making it easy to explore Taipei’s attractions. The list of winners can be found on the Taipei Tourism website.
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Lü Guanrong, a third-year student from the Department of Hospitality Management at Fu Jen Catholic University, won first place in the “Outstanding Tour Service Staff” competition. (Photo provided by Taipei City – Tourism and Travel Department)
The Tourism and Travel Department stated that a total of 6,100 votes were cast in the “Outstanding Tour Service Staff” voting campaign, including not only domestic travelers but also those from as far away as Canada, the United States, and Japan. These voters were motivated by the warm and friendly service provided by the city’s tour service staff and cast their ballots for their “best tour service staff.” Lü often works at the Taipei City Hall Transfer Station and the Ximen Station Tourist Service Center. Thanks to her thoughtful, attentive, and professional service, she will serve as a tourism ambassador for the Taipei City Tourist Service Center and become the new face featured on the center’s life-sized cutouts.
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Lü Guanrong’s friendly service left a deep impression on travelers. (Photo provided by Taipei City – Tourism and Travel Department)
Lü also shared her most memorable service experience: assisting a Belgian couple in planning their honeymoon itinerary, which earned their immediate praise and their comment that they had heard about the warmth of Taiwanese people. She also expressed her intention to continue embodying the “iService” spirit of the tourist service centers and to spread the beauty of Taipei City.
The top ten outstanding tour service staff on the “Outstanding Tour Service Staff” voting list include, besides first-place winner Lü Guanrong, the following in order: Peng Guiyao (Meiting), Lin Yuchen (Songshan), Lin Xinyi (Ximen), Wu Yuanru (Taipei City Hall Transfer Station), Wang Yu (Jiantan), Liu Wuchou (Yuanshan), Liu Qianyu (Taiwan Railway and Taipei City Hall Transfer Station), Ye Jiaxiang (Taiwan Railway and East District), and Yan Beiling (Taiwan Railway and Beitou).