Recently, the JD Business Travel division has successively launched themed pages such as “Private Team Building,” “Incentive Travel,” and “Employee Internal Purchase.” Leveraging its convenient internet platform, it has created a new model for business travel cooperation, winning recognition from more corporate clients. At the same time, JD Business Travel recently successfully managed a trip to South Korea for multiple department heads of JD Group, including CEO Richard Liu, to attend the “Global Sourcing Korea Investment Conference.” The trip was meticulously arranged, covering flight and hotel bookings, visa processing, local official arrangements, ground transportation in South Korea, airport transfers, and more. Throughout the journey, the service was delivered flawlessly, highlighting JD Business Travel’s high operational efficiency, professional expertise, and commitment to simple and fast service.
In 2015, JD Group made significant strides in building its business travel platform. Backed by JD’s robust data support and long-accumulated customer service experience in the comprehensive e-commerce field, and leveraging its convenient internet platform, it created a new model for business travel cooperation, winning recognition from more corporate clients. The JD Business Travel platform, combining the group’s 400,000 enterprise users, will provide a full range of business travel and MICE service solutions. Through open, fair, and transparent operations, the platform is committed to establishing a new online business travel ecosystem.
The business travel service platform and its categories cover incentive travel, conference events, conference peripherals, and travel services. It offers corporate clients city perimeter team-building activities, domestic and international themed travel—such as family trips, seasonal travel, girlfriend getaways, and trips for elders—as well as special travel itineraries themed around flying + family. These initiatives help companies reduce team-building expenses, while seamless integration with quality suppliers meets various client needs and provides a more accurate and comfortable round-the-clock service experience to satisfy the personalized demands of enterprise users. In addition, after fully understanding the diverse needs of corporate meetings and events, JD has signed contracts and selected a large number of high-quality hotels and conference venues, collaborating with more corporate clients and undertaking various planned events.
With the growing demands of enterprise-level users for business travel services, the JD Business Travel platform will provide end-to-end operational services for corporate users throughout the entire process—from demand, information, implementation, to procurement. By establishing full-industry-chain collaborations with partner travel agencies, conference PR firms, exhibition companies, airlines, hotels, and others, the platform delivers cost-effective integrated products and exceptional integrated service experiences to users.
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About JD.com
JD.com is China’s largest self-operated e-commerce company. JD.com provides consumers with a delightful online shopping experience. Through its content-rich and user-friendly website (www.jd.com) and mobile app, JD.com offers a wide range of products and premium services at competitive prices, delivering them to customers quickly and reliably. JD.com believes it operates the largest warehousing facilities in China’s e-commerce industry. As of December 31, 2014, JD.com had seven logistics centers nationwide, operated 123 large warehouses in 40 cities, and maintained 3,210 delivery stations and pickup points, covering 1,862 counties and districts across the country—all self-operated. JD.com offers same-day “211 Limited-Time Delivery” service in 134 counties and next-day delivery in another 866 counties.