Taiwan’s first unmanned convenience store with facial recognition checkout technology

By MOOK Scenic Spots Kelly | Compiled & Reported
 
Following the buzz created by unmanned convenience stores launched in places like South Korea and Shanghai, Taiwan’s leading convenience store chain 7-ELEVEN has announced the launch of its first unmanned store “X-STORE” in Taiwan. Not only is it the country’s first unmanned convenience store, but the entire store operates using high-tech systems, which is truly novel.

7-ELEVEN’s newly launched unmanned store “X-STORE” is located at the President Chain Store Corp. headquarters on Dongxing Road in Taipei. The store covers an area of 22 ping and integrates the OPENPOINT membership system, iCash, product recognition, facial recognition, voice interaction, and self-checkout POS systems. Not only are product labels digitized, but advertising boards have also been replaced with new digital displays. Technologies such as robotic floor cleaners help create a fully unmanned store.

X-STORE uses blue lighting paired with large glass panels to present a futuristic interior and exterior design, making it feel like stepping into a spaceship that sparks curiosity. The main feature of X-STORE is its facial recognition system. Whether entering the store, making purchases, or checking out, customers must go through facial recognition to complete the process. Beyond contactless checkout, the store also offers a self-service coffee area, a self-service microwave zone, and a hot food self-service section, allowing customers to heat their own food — achieving a fully unmanned, zero-staff operation.