By MOOK Scenic Spots Family, compiled and reported
Louisa Coffee is reported to use Wei Chuan fresh milk starting in March. (Photo by MOOK Scenic Spots Family Mobile Team)
After this news was shared and spread on social media, many consumers were shocked. Following further dissemination and commentary from various sources based on franchisee reports, Louisa Coffee issued a statement on February 21, officially clarifying that it uses Guang Quan fresh milk and will not collaborate with Wei Chuan. The statement was also posted on its official website to reassure consumer confidence.
Louisa Coffee solemnly declares that it continues to use Guang Quan fresh milk. (Image source: Louisa Coffee LOUISA COFFEE)
Louisa Coffee has expanded rapidly, surpassing 250 stores in 2016 and aiming for 300. It also launched a new type of store, “The Third Wave Coffee Da’an Forest Park Branch,” which officially opened in January 2017. This “milk switch controversy” has drawn more attention to Louisa Coffee. With rapid expansion comes higher fresh milk consumption, posing future operational challenges, while consumer rights and perceptions also need greater attention.
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