Evergreen Robot Pepper Gets an Upgrade Again！Mastery of Three Languages & Instant Info at Your Fingertips

▲ Evergreen Pepper Service Upgraded Again. (Photo / Provided by Evergreen Airways)

Reported by Yu Jiayun / Comprehensive Reporting

Evergreen Airways’ humanoid robot Pepper has been upgraded once more！Passengers will soon be able to experience its new services at the Taoyuan Airport VIP lounge and check-in counters at Songshan Airport. In addition to the original Chinese-language service, Pepper is going international, now offering English and Japanese language options as well as airport guide functions. A globally first feature—the boarding pass scan—allows travelers to effortlessly access the latest information.

▲ Evergreen Airways Vice President Yeh Shizhong (first from right) and PBM Technology General Manager Lin Yixun (first from left) attend the Pepper upgrade tea party.

The humanoid robot Pepper joined the Evergreen Airways service team in December 2016, making Evergreen the first airline in Taiwan to introduce Pepper. In just half a year since its launch, Pepper has interacted with over 30,000 passengers. Following its deployment, Evergreen Airways actively expanded Pepper’s chat database to meet various conversational scenarios passengers might imagine, bringing Pepper even closer to travelers.