Located between Mount Fuji and the Izu Peninsula, Hakone is a national park the Japanese take pride in and a world-famous tourist spot. Whether it's a day trip from Tokyo or a longer holiday accompanied by majestic mountains, serene lakes, and traditional Japanese hot springs, the area’s naturally stunning scenery — beautiful in all four seasons — along with its rich artistic heritage captivates every visitor.
The most common way to reach Hakone’s artful hot spring retreats is by taking the Odakyu Romancecar limited express train from Shinjuku Station in Tokyo, which goes directly to Hakone-Yumoto Station, the liveliest hub in the region. For budget travelers, there's also the option of taking an Odakyu highway bus from Shinjuku to places like Gotemba or Toyoko-dai. Since 1999, when Odakyu Railway first established its first overseas tourist-dedicated “Odakyu Travel Service Center” inside Shinjuku Station under its railway department, the company is now setting up another such center at Odawara Station — the starting point for many Hakone trips and a popular spot for international visitors — further enhancing travel consultation services for overseas tourists.
The Odakyu Travel Service Center offers information related to transportation and travel for international visitors, available in English, Chinese, Korean, and other languages. It also sells tickets such as the Hakone Free Pass. The center has been designated as a “Visit Japan Information Center” by the Japan National Tourism Organization (JNTO), ensuring overseas tourists enjoy a thoughtful and comfortable trip around Japan.
Traveling in Hakone is an adventure in itself, starting with the Odakyu Romancecar limited express. From there, visitors can hop on mountain trains, cable cars, aerial lifts, and sightseeing boats to explore the region. The journey features wide-open vistas and picturesque scenery, especially breathtaking during the autumn foliage or cherry blossom seasons. With a travel pass, unlimited rides on various trains, cable cars, and sightseeing boats are available. For the latest detailed travel info, the Odakyu Travel Service Center is your one-stop source for up-to-date guidance.
Odakyu Travel Service Center
Address: 1-1-1 Johoku, Odawara City (inside Odakyu Line Odawara Station, near the station window side)
Phone/Fax: 0465-24-4101
Business Hours: 09:30–17:30 (Open year-round)
Languages Available: English, Chinese, Korean
Services Offered: Travel and transportation consultations, ticket sales, including Romancecar tickets and various types of travel passes.
Odakyu Railway: http://www.odakyu.jp/tc/
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