Valuing customer feedback is the right attitude!"Zenko Fried Chicken" suspends operations for 7 days to reflect

▲ The first overseas branch of "Zenko Fried Chicken," which has won Japan's highest gold award, opens in Taiwan. (Photo / Reporter Huang Shiyuan)

Reported by reporter Cai Wenjun / Taipei

The first overseas branch of "Zenko Fried Chicken," which has won Japan's highest gold award, opened in Taipei on the 16th. During its first week of trial operations, it attracted a large number of visitors, but in order to provide better service, at the height of its popularity, the president of "Zenko Fried Chicken" decided to suspend operations from now on to address shortcomings in the trial run, and will resume services on the 31st.

▲ Zenko Fried Chicken's first week of trial operations drew huge crowds in lineups!(Photo / Provided by Zenko Fried Chicken)

Zenko Fried Chicken stated that sales have exceeded a thousand portions per day during the week-long trial period, achieving excellent results, butthe president believes that the spirit of Zenko is not just about sales—"attitude" is the most important. Putting consumers first and striving for better quality is the attitude that Zenko Fried Chicken should have.Therefore, it has decided to suspend operations at the height of its popularity to review the suggestions made by Taiwanese consumers over the past week since opening, hoping to shape Zenko’s first overseas store in Taiwan into a dining environment that the public expects and trusts.

Zenko Fried Chicken will be closed from now until the 30th and will resume services on the 31st.

"Zenko Fried Chicken" statement:

"Attitude" is something the president of Zenko values. Over the past week since opening, Zenko is grateful for the support and encouragement from Taiwan. It is a great honor to bring Japanese fried chicken culture to Taiwan. Therefore, the first week of opening was set as a trial operation period because we highly value consumer feedback and opinions. Over the past week, Zenko has compiled many suggestions from Taiwanese consumers. The president believes we can definitely do better—this is the "attitude" that Zenko should have.Therefore, even with daily sales exceeding a thousand portions, Zenko will suspend operations from July 24th to July 30th. Zenko will use this one-week period to pursue better quality and hopes that Taiwan can feel Zenko’s dedication—an authentic Kyushu long-established shop that truly puts consumers first.。

Taiwan flagship store — will begin services on July 31st

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