How to Find Reliable Hotel Online Reviews: 7 Tips to Teach You!

▲How to Judge Online Reviews? (Photo / Darzhi / Illustration)

By Rita

When booking a hotel online, reading reviews is an absolutely essential step. Although businesses can pay people to leave positive comments, there are still some techniques to objectively analyze them and avoid unpleasant surprises. How can you avoid being misled by fake reviews? You can refer to the roadwarriorvoices website’s“How to Find Reliable Online Reviews”.” Why not take good advice when it’s right there?

1. Look at the Overall Trend
If out of 100 reviews, 90 are positive, you can generally assume that the 10 negative ones might be exceptions—some customers just threaten to leave bad reviews if they don’t get freebies.

2. Check the Business’s Responses
Some businesses are indeed too busy to respond to guest feedback, so those that do respond actually earn extra points, showing they care about opinions and are willing to improve. Negative reviews also reveal whether the business apologizes or makes improvements, giving insight into the hotel’s customer service attitude.

3. Read the Reviews Carefully
For extremely extreme reviews, it’s often wise to dig deeper. For example, one traveler angrily complained that a homestay had no Wi-Fi, but upon checking the homestay’s website, it clearly stated that Wi-Fi was not available.

4. See Who Is Leaving the Review
Those who always leave negative reviews may be paid to do so or simply love to complain.

5. You Get What You Pay For
Price inevitably reflects quality. If you don’t want to pay more but demand five-star standards, it’s simply impossible.

6. Take Extremely Extreme Reviews with a Grain of Salt
Refer to reviews that fall between 2 to 4 stars. One-star reviews may be trolls, while five-star reviews might come from overly easily satisfied guests.

7. Check Social Media
In addition to review websites, you can also look at traveler reviews on social media pages like fan pages.

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