Is McDonald’s new “Black Angus Burger” truly premium? Employees reveal the inside story

The leading fast-food chain McDonald’s launched its new product, the “Angus Black Angus Burger,” yesterday (12/20). Made with beef from Angus cattle sourced from New Zealand and Australia, and using high-end European Brioche bread, the burger quickly became a hit upon release. However, it has also left kitchen staff (those responsible for preparing and packaging meals) pulling their hair out, as the “premium” burger’s packaging is simply too “over-engineered”!

According to a post on PTT (a popular Taiwanese online forum), this series of burgers “requires adding a chopping board and whole leaf lettuce, and the whole leaf lettuce can’t be torn—the bacon must be exposed. In addition to the box, it also has to be first placed in a bag to make it easier for customers to hold, but it’s really hard for kitchen staff to fit everything in…” In a fast-food restaurant where speed is key, demanding such precision—coupled with hesitant customers and a fixed number of kitchen staff—means that if the pace slows down or the production line stalls, the manager will blow a fuse. Just imagining it is enough to make one break down.

But the most troublesome “special request” of all has led the original poster to repeatedly advise everyone “not to order it anymore.” “Adding more meat, veggies, or toppings is still acceptable, but the most ridiculous part is when they ask for a special wrap after the Big Mac paper wrapping and burger are already done—even constantly changing the order. Is there really a choice paralysis if ordering takes over a minute?”

However, many netizens genuinely find the paper wrapping more convenient: “Who designed the box to be so huge—it’s hard to hold k8,” “The Big Mac wrapped in paper is much easier to hold,” while others commented: “It’s delicious, a bit slower is fine,” “The Big Mac sauce is so salty, how can I not customize it!” “I’ve tried the Black Angus Burger and found it just okay, about the same as other beef burgers.”

Netizen comments (screenshot from PTT)